FREQUENTLY ASKED QUESTIONS:
August 14, 2020
When and where will S.P.O.R.T.S. The Relationship Conference take place in 2021?
S.P.O.R.T.S. 2021 will be hosted at The Antlers in downtown Colorado Springs in the fall of 2021. Our event team will announce the 2021 dates on or before August 21, 2020. Stay tuned for more info!
Will you be replacing S.P.O.R.T.S. 2020 with a virtual event?
While we foresee future opportunities to host virtual educational sessions, online panel discussions, and other digital events, we truly believe there is no virtual substitution for the sort of face-to-face relationship building that occurs during a live S.P.O.R.T.S. conference. So, while we will be creating unique ways to connect virtually with our audiences, rest assured that S.P.O.R.T.S. The Relationship Conference will be produced only as a live event.
How can I transfer my 2020 registration to S.P.O.R.T.S. 2021?
If you’ve already paid your 2020 registration fee, please email firstname.lastname@example.org to request to transfer your registration fee to 2021 and “lock-in” your 2020 rate. Once your request is made, you will receive an email confirmation verifying your 2021 registration is paid in full. No additional action (or fees) will be required.
If I don’t want to transfer my 2020 registration to 2021, how do I request a refund?
If you’ve already paid your 2020 registration fee and DO NOT wish to transfer your registration to 2021 (and lock in your 2020 rate), please email email@example.com to request a full refund. If you paid by check, a refund check will be mailed to the address on file within 30 days after the request is made. If you paid by credit card, your registration fee will be credited to the credit card on file within 30 days after the request is made.
What if I haven’t paid my 2020 registration fee yet?
If you haven’t paid your 2020 registration fee yet, your registration will be automatically canceled and no further action is necessary.
When will registration open for S.P.O.R.T.S. 2021 in Colorado Springs?
We anticipate registration opening for S.P.O.R.T.S. 2021 in early-January. Registrants who transferred their 2020 registration to 2021 will be automatically registered. Those who DID NOT transfer their 2020 registration to S.P.O.R.T.S. 2021 will need to re-register at the 2021 rates.
Who will cancel my 2020 hotel reservation?
S.P.O.R.T.S. 2020 registrants will need to cancel their own reservations by contacting the individuals below. A new group reservation link will be available for 2021 registrants in early-January. Please email firstname.lastname@example.org if you need assistance canceling your reservations.
The Antlers – A Wyndham Hotel
Erin Pomeroy, Senior Sales Manager
Hilton Garden Inn
Brittanie Seip, Sales Manager
719.632.1000 x 5011
The Mining Exchange
For any other questions regarding your participation in S.P.O.R.T.S. 2020, please email Carrie O’Connor at email@example.com or call (251) 968-0482.